Cookie Policy
Cookie Policy
Last Updated: 25th Sept, 2023
Jugo Digital Ltd. and its affiliated companies (collectively, “Jugo” or “we” or “us” or “our”) created this Cookie Policy (“Cookie Policy”) in support of our belief in being transparent about how we use your information. This Cookie Policy provides detailed information about how and when we use cookies on our Websites and in our Services. For the purposes of this Cookie Policy, the terms, “Websites” and “Services” shall refer to www.jugo.io as well as other websites that we operate and that link to this Policy and the services which we market for subscription (available at www.jugo.io, respectively).
DO WE USE COOKIES. Yes. We and our affiliates, marketing partners, affiliates, and analytics or service providers use cookies and other technologies to ensure (a) everyone who uses the Websites has the best possible experience; and (b) our Users can securely, quickly, and reliably use the Services.
WHAT ARE COOKIES. A cookie is a small text file that is placed on your hard drive or browser by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie. Certain of the cookies referenced in this Cookie Policy will only be used if you use certain features or select certain preferences, and other cookies will always be used. You can find out more about each cookie by viewing our current cookie list below. We update this list periodically, so there may be additional cookies that are not yet listed. We may also automatically receive and record information on our server logs from the browser or device of a user, which may include the type of browser and/or device being used to access the Services.
WHY USE COOKIES. When you visit our Websites or engage with our Services, we (or our third-party service providers) may place cookies in your browser, which are called first party cookies and are required to enable to hold session information as you navigate from within the Websites or Services. For example, we use cookies on our Websites to understand visitor and user preferences, and within our Services to track and analyze usage. When we collect this information, we use it in aggregate form, and not in a manner that would identify you, whenever possible.
We may use web beacons, tags, and scripts on our Websites or in email or other electronic communications we send to you. These assist us in delivering cookies, counting visits to our Websites, understanding usage and campaign effectiveness, and determining whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis.
We use Local Storage such as HTML5 and Local Shared Objects (“LSOs,” also known as Flash cookies) to store content information and preferences. Various browsers may offer their own management tools for removing HTML5. Third parties with whom we partner to provide certain features on our Websites or to display advertising based upon your Web browsing activity use HTML5 and Flash to collect and store information. For further information on how to manage Flash cookies, please click here.
We partner with third parties to either display advertising on the Websites or to manage our advertising on other sites. Our third party partners may also use technologies such as cookies, web beacons, tags, flash, HTML5, scripts, or other tracking technologies to gather information about your activities on our Websites and other sites in order to suggest advertisements based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here and here (or if located in the European Union you may opt into the use of cookies, by clicking here). Please note this does not opt you out of being served ads and you will continue to receive generic, untargeted ads.
HOW TO DISABLE COOKIES. You can control the use of cookies at the individual browser level or via the cookies consent mechanism on our website. If you elect not to activate the cookie or to later disable cookies, you may still visit our Websites or use our Services, but your ability to use features or areas of the Websites or Services may be impossible or limited.
For further information on how to manage Flash cookies please click here.
To learn more about how to control cookie settings through your browser:
- Click here to learn more about the “Private Browsing” setting and managing cookie settings in Firefox;
- Click here to learn more about “Incognito” and managing cookie settings in Chrome;
- Click here to learn more about “InPrivate” and managing cookie settings in Internet Explorer; or
- Click here to learn more about “Private Browsing” and managing cookie settings in Safari.
If you want to learn more about cookies, or how to control, disable or delete them, please visit http://www.aboutcookies.org for detailed guidance. In addition, certain third party advertising networks, including Google, permit users to opt out of or customize preferences associated with your internet browsing. To learn more about this feature from Google, click here.
In the mobile environment, most mobile operating systems offer device-based opt-out choices that are transmitted to companies providing interest-based advertising. To set an opt-out preference for a mobile device identifier (such as Apple’s IDFA or Android’s GAID), visit the device manufacturer’s current choice instructions pages, or read more about sending signals to limit ad tracking for your operating system here: http://www.networkadvertising.org/mobile-choices.
Please note that these settings must be performed on each device (including each web browser on each device) for which you wish to opt-out, and if you clear your cookies or if you use a different browser or device, you will need to renew your opt-out preferences.
Many jurisdictions require or recommend that website operators inform users/visitors as to the nature of cookies they utilize and, in certain circumstances, obtain the consent of their users to the placement of certain types of cookies. We may use any of the following categories of cookies on the Websites and Services as detailed below.
COOKIES SUBJECT TO CHANGE. The content of this Cookie Policy is for your general information and use only. These cookies are subject to change without notice. You acknowledge that this information may contain inaccuracies or errors and is subject to change and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
UPDATING THIS COOKIE POLICY. If there are any material changes to this Cookie Policy, you will be notified by the posting of a prominent notice on our Websites or within the Services prior to the change becoming effective. We encourage you to periodically review our Websites or Services for the latest information on the Cookie Policy. Your continued use of the Websites or Services constitutes your agreement to be bound by such changes to this Cookie Policy. Your only remedy, if you do not accept the terms of this Cookie Policy, is to discontinue use of and access to the Websites or Services.
COOKIES WE USE.
3rd Party Privacy Notices of vendors
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
| Strictly Necessary Cookies | ||||
| Cookies | Cookie Subgroup | Lifespan | Cookies used | Description |
| USE_COOKIE_CONSENT_STATE | app.jugo.io | Session | First Party | Consent cookie needed for consent process. |
| auth0 | auth.app.jugo.io | 2 Days | First Party | Authorization related and would impact functionality if not present |
| auth0_compat | auth.app.jugo.io | 2 Days | First Party | Authorization related and would impact functionality if not present |
| did | auth.app.jugo.io | 365 Days | First Party | fallback cookies in case the browser doesn’t support the same site attribute |
| did_compat | auth.app.jugo.io | 365 Days | First Party | fallback cookies in case the browser doesn’t support the same site attribute |
| _zendesk_shared_session | support.jugo.io | A few seconds | First Party | This cookie holds session information for sharing across Zendesk applications. |
| _help_center_session | jugo.io | Session | First Party | This cookie aids in session for the Zendesk guide. |
| _zendesk_authenticated | jugo.io | Session | First Party | This cookie is used to store a binary variable determining whether a user has been authenticated. |
| _zendesk_cookie | jugo.io | Session | First Party | Saves arbitrary preference settings. Two factor authentication features and device tracking will not work without it. |
| _zendesk_session | jugo.io | Session | First Party | This cookie holds session information for root access applications. |
| OptanonAlertBoxClosed | jugo.io | 364 Days | First Party | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
| OptanonConsent | jugo.io | 364 Days | First Party | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
| __cf_bm | experience.jugo.io | A few seconds | First Party | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. This is a CloudFoundry cookie |
| __cfruid | experience.jugo.io | Session | First Party | Cookie associated with sites using CloudFlare, used to identify trusted web traffic. |
| __cf_bm | go.gdsgroup.com | A few seconds | Third Party | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. |
| auth0 | jugo-prod.us.auth0.com | 2 Days | Third Party | Authorization related and would impact functionality if not present |
| auth0_compat | jugo-prod.us.auth0.com | 2 Days | Third Party | Authorization related and would impact functionality if not present |
| did | jugo-prod.us.auth0.com | 365 Days | Third Party | Fallback cookies in case the browser doesn’t support the same site attribute |
| did_compat | jugo-prod.us.auth0.com | 365 Days | Third Party | fallback cookies in case the browser doesn’t support the same site attribute. Needed for legacy browsers |
| __cf_bm | hubspot.com | A few seconds | Third Party | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. |
| _cfuvid | hubspot.com | Session | Third Party | The _cfuvid cookie is only set when a site uses this option in a Rate Limiting Rule, and is only used to allow the Cloudflare WAF to distinguish individual users who share the same IP address. Visitors who do not provide the cookie are likely to be grouped together and may not be able to access the site if there are many other visitors from the same IP address. |
| OptanonAlertBoxClosed | cdn.cookielaw.org | 364 Days | Third Party | This cookie name is associated with the Piwik open source web analytics platform. It is used to help website owners track visitor behaviour and measure site performance. It stores the name of the campaign that directed the visitor to your site. |
| OptanonConsent | cdn.cookielaw.org | 364 Days | Third Party | This cookie name is associated with the Piwik open source web analytics platform. It is used to help website owners track visitor behaviour and measure site performance. It stores the name of the campaign that directed the visitor to your site. |
| __cfruid | jugohelp.zendesk.com | Session | Third Party | Cookie associated with sites using CloudFlare, used to identify trusted web traffic. |
| _zendesk_authenticated | jugohelp.zendesk.com | 365 Days | Third Party | This cookie is used to store a binary variable determining whether a user has been authenticated. |
| _zendesk_session | jugohelp.zendesk.com | Session | Third Party | This cookie holds session information for root access applications. |
| _zendesk_shared_session | jugohelp.zendesk.com | Session | Third Party | This cookie holds session information for sharing across Zendesk applications. |
| cf_clearance | jugohelp.zendesk.com | 364 Days | Third Party | Used to verify user is not a bot; user/system has solved a challenge successfully |
| __cf_bm | notion.site | A few seconds | Third Party | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. |
| _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx | jugo.io | A few seconds | Third Party | Google Analytics is used to measure website and marketing performance. |
| __cf_bm | vimeo.com | A few seconds | Third Party | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. |
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
| Functional Cookies | ||||
| Cookies | Cookie Subgroup | Lifespan | Cookies used | Description |
| cta-bar-choice | jugo.io | 31 Days | First Party | Used to track whether the user has closed the CTA bar present on the site. Only appears after the user has pressed to close it. |
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
| Performance Cookies | ||||
| Cookies | Cookie Subgroup | Lifespan | Cookies used | Description |
| _clck | jugo.io | 364 Days | First Party | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. |
| _ga | jugo.io | 729 Days | First Party | This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. |
| _ga_xxxxxxxxxx | jugo.io | 729 Days | First Party | Google Analytics Cookies |
| _gat_UA-XXXXXX-X | jugo.io | A few seconds | First Party | Google Analytics Cookies |
| _gid | jugo.io | A few seconds | First Party | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid |
| __hssc | experience.jugo.io | A few seconds | First Party | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. |
| __hssrc | experience.jugo.io | Session | First Party | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. |
| __hstc | experience.jugo.io | 179 Days | First Party | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. |
| _clsk | experience.jugo.io | A few seconds | First Party | Used by Microsoft Clarity to connect multiple page views by a user into a single Clarity session recording. |
| hubspotutk | experience.jugo.io | 179 Days | First Party | This cookie name is associated with websites built on the HubSpot platform. HubSpot report that its purpose is user authentication. As a persistent rather than a session cookie it cannot be classified as Strictly Necessary. |
| _clsk | www.clarity.ms | A few seconds | Third Party | Used by Microsoft Clarity to connect multiple page views by a user into a single Clarity session recording. |
| CLID | www.clarity.ms | 364 Days | Third Party | Identifies the first-time Clarity saw this user on any site using Clarity |
| __hssc | js-eu1.hs-banner.com | A few seconds | Third Party | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. |
| __hssrc | js-eu1.hs-banner.com | Session | Third Party | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. |
| __hstc | js-eu1.hs-banner.com | 179 Days | Third Party | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. |
| hubspotutk | js-eu1.hs-banner.com | 179 Days | Third Party | This cookie name is associated with websites built on the HubSpot platform. HubSpot report that its purpose is user authentication. As a persistent rather than a session cookie it cannot be classified as Strictly Necessary. |
| MR | c.bing.com | 6 Days | Third Party | This Clarity cookie indicates whether to refresh MUID. |
| MUID | bing.com | 389 Days | Third Party | This cookie is widely used my Microsoft as a unique user identifier. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking. |
| ANONCHK | c.clarity.ms | A few seconds | Third Party | This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn’t use ANID and so this is always set to 0. |
| MR | c.clarity.ms | 6 Days | Third Party | This Clarity cookie indicates whether to refresh MUID. |
| SM | c.clarity.ms | Session | Third Party | This is a Microsoft MSN 1st party cookie which is used to measure the use of the website for internal analytics. Used in synchronizing the MUID across Microsoft domains. |
| __hssrc | js-eu1.hs-analytics.net | Session | Third Party | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. |
| __hstc | js-eu1.hs-analytics.net | 179 Days | Third Party | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. |
| hubspotutk | js-eu1.hs-analytics.net | 179 Days | Third Party | This cookie name is associated with websites built on the HubSpot platform. HubSpot report that its purpose is user authentication. As a persistent rather than a session cookie it cannot be classified as Strictly Necessary. |
| MUID | clarity.ms | 389 Days | Third Party | This cookie is widely used my Microsoft as a unique user identifier. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking. |
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Targeting Cookies | ||||
| Cookies | Cookie Subgroup | Lifespan | Cookies used | Description |
| ln_or | experience.jugo.io | A few seconds | First Party | This is a LinkedIn cookie used to determine if Oribi analytics can be carried out on a specific domain |
| _clsk | jugo.io | A few seconds | First Party | Used by Microsoft Clarity to connect multiple page views by a user into a single Clarity session recording. |
| _gclxxxx | jugo.io | 89 Days | First Party | Google conversion tracking cookie |
| IDE | doubleclick.net | 389 Days | Third Party | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
| test_cookie | doubleclick.net | A few seconds | Third Party | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
| NID | google.com | 182 Days | Third Party | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. |
| intent-pixel | tracking.intentsify.io | 369 Days | Third Party | Intentsify tracking / targeting pixel used in campaigns to understand if a user visited the website, by grouping IP addresses of users to pages in which the pixel is placed on, by either a click or organically made their way to the page |
| userId | tracking.intentsify.io | 369 Days | Third Party | Intensify tracking / targeting cookie used in campaigns to understand if a user visited the website. |
| ln_or | snap.licdn.com | A few seconds | Third Party | This is a LinkedIn cookie used to determine if Oribi analytics can be carried out on a specific domain |
| bscookie | www.linkedin.com | 364 Days | Third Party | Used for remembering that a logged in user is verified by two factor authentication and has previously logged in. This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. |
| SRM_B | c.bing.com | 389 Days | Third Party | This domain is owned by Microsoft – it is the site for the search engine Bing. |
| JSESSIONID | nr-data.net | Session | Third Party | This domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications. |
| _gclxxxx | staging.jugo.io | 89 Days | Third Party | Google Ads conversion tracking cookie. |
| AnalyticsSyncHistory | linkedin.com | 29 Days | Third Party | Used to store information about the time a sync took place with the lms_analytics cookie |
| bcookie | linkedin.com | 364 Days | Third Party | Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform |
| li_gc | linkedin.com | 179 Days | Third Party | Used to store consent of guests regarding the use of cookies for non-essential purposes |
| li_sugr | linkedin.com | 89 Days | Third Party | Used to make a probabilistic match of a user’s identity outside the Designated Countries. This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. |
| lidc | linkedin.com | A few seconds | Third Party | To facilitate data center selection This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. |
| UserMatchHistory | linkedin.com | 29 Days | Third Party | Used for id sync process. It stores the last sync time to avoid repeating the syncing process in a frequent manner. This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. |